1. Any person who makes a false statement or misleads The Nigerian Ombudsman or any other person in the exercise of the powers under The PCC Art commits an offence and is liable to a fine of N500, imprisonment for six months or both.
  2. The complainant consents to: (1) The Ombudsman copying this complaint form and any other information from the complainant, including his/her personal data, to any party concerned for the purpose of processing this complaint (please see Note 3 below); and (2) any party concerned providing the complainant’s personal and other relevant information to facilitate The Ombudsman’s processing of this complaint.
  3. Notwithstanding Note 2(1) above, the complainant may, by stating his/her wish clearly in this complaint form, withhold consent to the disclosure of his/her identity to the party complained against. However, in this circumstance The Nigerian Ombudsman may not be able to process the complaint satisfactorily or at all.
  4. All personal and other data submitted will only be used for the purposes which are directly related to the carrying out of the statutory functions of The Nigerian Ombudsman. The complainant has the right to request access to and correction of personal data in accordance with the Personal Data (Privacy) Ordinance. The Office of The Nigerian Ombudsman may charge a fee for supplying copies of such personal data to the complainant. Such requests should be addressed to the Hon. Chief Commissioner or Hon. Commissioner (state) of the Office, with the complaint case number quoted if available.
  5. The original of this complaint form and any material provided will be at the disposal of this Office and normally will not be returned to the complainant.
  6. Under The PCC Art, The Nigeria Ombudsman may investigate acts of maladministration by Government departments and statutory bodies specified, and subject to the restrictions stipulated, in the PCC Art. More detailed information is provided in the Office’s website (www.pcc.gov.ng).
  7. The Ombudsman may, if he thinks fit, ask the organisation(s) under complaint to respond to the complainant and him in parallel. The Ombudsman will examine such response, the complainant’s view on the response (if any) as well as any other relevant information/evidence, before concluding his inquiry into the case.